Decentralization in Business

There are internal processes that can improve a company's market results. The former director of Human Resources for the International Division of Chesebrough-Pond's, the Chilean Cecilia Macmillen, comments, in an interview, on the following topics: the aspects companies must take into account when decentralizing; the focus companies must attain towards human resources; the relationship between decentralization and specialization; the status of scale economies; management of human resources in specialized units; and the situation of Latin American companies in the process of decentralization.